Most frequently asked questions about Parkhotel Matrei

Parkhotel Matrei is situated on the southern outskirts of Matrei am Brenner, in the heart of the Wipptal valley, making it the perfect stopover on the way to Italy, whether you’re heading for Lake Garda, Tuscany, or the Adriatic Sea.

• Car and motorbike: via the A13 Brenner motorway (exit 19 Matrei/Steinach) or the B182 road. The motorway exit is just 500 metres from the hotel.
• Train: Matrei am Brenner station (ÖBB Innsbruck–Brenner line) is within easy walking distance.
• Bus: via the TVB Wipptal valley regional buses – hotel guests can even use them for free with their guest card

Parkhotel Matrei is situated in the heart of the Wipptal valley.

• Innsbruck: approx. 20km north – reachable by car in around 20 minutes or directly by train from Matrei station
• Brenner Pass (border with Italy): approx. 18km south

Standard check-in is available daily from 2 p.m. to 10 p.m., and check-out on the day of departure is from 7 a.m. to 10.30 a.m.

Tip: contactless check-in and check-out are available 24/7 via our Straiv Hotel app. Early check-in and late check-out can be arranged directly with reception upon request and subject to availability.

Yes. Free parking spaces are available right next to Parkhotel Matrei. There are also three modern AC charging points (up to 22kW) for electric vehicles – ideal for fully charging your car overnight so you can continue your journey the next day with peace of mind.

Yes! Guests arriving by train, bike, or on foot receive a 10% eco-discount on their booking. Parkhotel Matrei is a proud holder of the Austrian Ecolabel and the EU Ecolabel – for us, sustainability isn’t just a buzzword, but a way of life.

Yes. As a guest at Parkhotel Matrei, you’ll receive the official TVB Wipptal valley guest card free of charge by e-mail. This allows you to travel free of charge on regional buses and on the ÖBB Brenner railway line between Innsbruck Central Station, Matrei am Brenner, and the Brenner Pass throughout your stay – including your arrival and departure.

Absolutely. Parkhotel Matrei is Bed + Bike certified and offers:

• A lockable bike garage and the option to take your bike up to your room
• E-bike charging facilities
• Its own bike service station for minor repairs on the goren unterwegs

The hotel has 44 comfortable rooms in three categories.

• SMALL Room: compact and cosy for 1 to 2 people (from 12m²)
• MEDIUM Room: comfortable for 1 to 2 people (from 16m²)
• LARGE Room: spacious for 1 to 4 people (from 20m²) – ideal for families

All rooms are equipped with a flat-screen TV, seating area, desk, safe, bath/shower, WC, make-up mirror, and free Wi-Fi. Most rooms have their own balcony or access to a terrace.

Yes. At Parkhotel Matrei, breakfast is included in the room rate. You’ll start every day feeling refreshed – with a generous breakfast buffet served daily from 7 a.m. to 10 a.m. For early risers and business travellers, an earlier breakfast before 7 a.m. is also available upon prior request.

Yes, at Parkhotel Matrei, up to 2 pets per room are very welcome. A cleaning surcharge of €14.50 per pet per night applies.

Yes. After a long day’s hiking or a drive, relaxation is particularly welcome. Our relaxation area offers:

• Classic sauna, steam bath, and infrared cabin
• Solarium and soothing massage treatments
• Outdoors: Feng Shui garden with natural pond, sunbathing lawn, Kneipp facility, and our hotel’s own wildlife enclosure

Parkhotel Matrei is also ideally suited for business guests:

• Free high-speed Wi-Fi (> 50Mbit/s) in rooms and workstations in the lobby
• Upgrade to the next higher room category (subject to availability)
• Early breakfast before 7 a.m. by prior arrangement
• Free cancellation until 12 noon on the day of arrival, e-mail service at reception, and daily newspapers at the bar

Our two traditional dining rooms cater to your culinary needs: the à la carte restaurant Enneberg and the cosy Hafner Stube. Half board (from 3 nights’ stay) is served in the main restaurant. You can round off the evening in the stylish café|bar ma3 – whether with a Tyrolean beer, a glass of wine, or a digestif.

Our cuisine combines the best of Tyrol and the world. In keeping with our location near Brenner – a European hub – we combine traditional Tyrolean fare with Mediterranean influences and international classics. In summer, we also treat you to our large covered sun terrace with a BBQ station.

• Breakfast: 7 – 10 a.m.
• Lunch: 11.30 a.m. – 2 p.m.
• Dinner: 6 – 9 p.m.

No regular closing day. Any short-notice changes, e.g. due to renovation work, will be communicated in good time.

Yes. Our kitchen team is flexible in accommodating food intolerances, allergies, and vegetarian requests. There is a separate menu for guests with coeliac disease (gluten intolerance). Please let us know about your dietary requirements when booking or at check-in – this will allow us to prepare accordingly.

The Wipptal valley offers unspoilt nature away from mass tourism – nestled between the Stubai and Zillertal Alps.

• Summer: hiking (e.g. the Wipp Traverse), mountaineering, climbing, and mountain biking. The Bergeralm mountain railways in Steinach am Brenner are a perfect starting point.
• Winter: skiing and snowboarding in the Bergeralm ski area. Ski touring in the unspoilt Valsertal valley or Schmirntal valley, tobogganing, and winter hiking.

Host Florian Obojes is himself a passionate hiker and ski tourer – he’ll be happy to give you personal insider tips tailored to the season and your ability.

Very easily, in fact. Innsbruck is only about 20km to the north – reachable by car or train in around 20 minutes. Ideal for a stroll through the city, shopping in the old town, or a visit to the Golden Roof. With the free guest card from the Wipptal Tourist Board, you can even travel for free.

Yes. Parkhotel Matrei is a professional seminar and event hotel in Tyrol.

• Flexible venues for up to 80 people – ideal for birthdays, family celebrations, class reunions, and corporate team-building events
• Modern seminar rooms equipped with multimedia technology for conferences and workshops
• The hotel’s own 4-lane bowling alley as a special highlight for groups – “Good luck!”

Yes. With the romantic outdoor wedding garden, the cosy parlours, and the option to customise the venues, Parkhotel Matrei offers an atmospheric setting for unforgettable wedding celebrations. We look forward to receiving a personal enquiry – Florian Obojes and the team will be happy to plan everything with you.

At Parkhotel Matrei, sustainability is not just a marketing term, but a conviction we put into practice. This includes, amongst other things:

• The Austrian Ecolabel and EU Ecolabel as independent certifications
• A 10% eco-discount for guests who travel in an environmentally friendly way
• Electric charging stations for eco-friendly mobility
• Regional cuisine featuring seasonal produce and game from our own game reserve

Directly via the official website www.parkhotel-matrei.at/en! Only here are you guaranteed the absolute best price for your stay in Matrei am Brenner – with no booking fees and direct contact with the Obojes family.

You can find the exact cancellation terms in our Terms and Conditions on the website or in the booking form. Business guests benefit from free cancellation until 12 noon on the day of arrival. If you have any questions about your booking, the team is always happy to help by phone or e-mail.

Florian Obojes and the entire hotel team are happy to assist you.

• Address: Matrei am Brenner 83 | 6143 Matrei am Brenner | Tyrol | Austria
• Telephone: +43 5273 6269
• E-mail: mail@no-spam.parkhotel-matrei.no-spam.at